Be ready at the start timeBe at your location exactly at the start of the pickup time on your voucher. Collecting everyone can take up to 30 minutes, so thank you for your patience.
Look for our signOur vehicles are usually plain white vans without large side logos. Look for the GTIce sign with the name of your tour in the front window — and double-check with the driver, as many companies use the same stops.
Keep your phone onYou may wait in the hotel lobby with a view of the street; drivers can’t search inside buildings. If we can’t reach you, a missed pickup is a no-show and non-refundable.